True Connections

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True Connections

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Supportive contact services for children and families in the UK and worldwide

Building Strong Family Connections

Building Strong Family ConnectionsBuilding Strong Family ConnectionsBuilding Strong Family Connections
Discover Our Services

Supportive contact services for children and families in the UK and worldwide

Building Strong Family Connections

Building Strong Family ConnectionsBuilding Strong Family ConnectionsBuilding Strong Family Connections
Discover Our Services

About True Connections

Our Mission

We are committed to helping children and families maintain meaningful, safe, and supported relationships — no matter their circumstances.


Founded by professionals with lived experience in social work and HR, our service was built with one core belief: every child deserves the chance to stay connected to their loved ones.


No two families look the same — and neither do their stories.

We know that for all sorts of reasons, children can’t always spend time with their loved ones face-to-face. Whether it’s court restrictions, safeguarding concerns, or simply miles in between, we’re here to help keep those connections strong. From our child focused centre to local community meetups, even secure virtual sessions, we offer flexible contact that fits real lives, real needs, and real families.


Online contact has become an increasingly important part of maintaining family ties, especially when face-to-face contact isn’t possible. We ensure every session is safe, structured, and tailored to meet the unique needs of each child and family.


True Connections is more than just a service — it’s a bridge that keeps families close, even when life tries to pull them apart.

The Joys of True Connections

Why choose us?

At True Connections, we go beyond offering contact — we help families build meaningful, lasting connections in ways that work for them.


  • Professionally led
  • Flexible and accessible for families
  • Tailored for you

Frequently Asked Questions

Please reach us at info@true-connections.co.uk if you cannot find an answer to your question.

We are based in Bedfordshire and cover this area and the surrounding areas. This includes Hertfordshire and London. Areas further out, can be discussed also.


Our virtual contact service is available nationwide, allowing us to reach families across the UK and internationally.


Referrals are welcome from local authorities, social workers, CAFCASS, legal professionals and private families. You can complete our referral form online or, reach out directly to discuss next steps.


At True Connections, we provide supervised and supported contact sessions designed to keep children safe while promoting meaningful family relationships.

We use a dedicated, family- and child-friendly space that offers a warm, welcoming, and neutral environment for families to spend time together.


For families where in-person contact at our venue isn’t possible, we also offer:

  • Community-Based Contact – Taking place in safe public spaces, arranged and risk-assessed by our team.
  • Virtual Contact – Fully supervised online sessions via secure video platforms, ideal for when distance, location, or legal restrictions make face-to-face meetings challenging.


Yes, we can support court-directed contact and provide detailed written summaries and reports as needed by qualified social workers. Whether contact is supervised, supported, or virtual, our team ensures all sessions meet legal and safeguarding standards.


Yes. All contact sessions are overseen by experienced professionals — including qualified, registered social workers. We also offer professional documentation, including court-compliant reports, where required.


Our pricing varies depending on the type of contact, level of support required, and whether the referral is private or through a local authority. Because every family and situation is unique, we offer tailored pricing packages to meet your specific needs.


To receive a personalised quote, please get in touch with us at info@true-connections.co.uk — we’ll be happy to talk through your options and what’s best for your family.


Contact Us

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True connections

Info@true-connections.co.uk

Hours

Mon

08:00 – 20:00

Tue

08:00 – 20:00

Wed

08:00 – 20:00

Thu

08:00 – 20:00

Fri

08:00 – 20:00

Sat

09:00 – 17:00

Sun

By Appointment

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